Privacy Policy

Bible Prayer Hotline ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Who We Are

Bible Prayer Hotline is a faith-based ministry offering AI-powered prayer support, scripture guidance, and spiritual encouragement via phone hotline and webchat. Our website is bibleprayerhotline.com. To contact us, please use the Contact Us page on our website.

2. Information We Collect

We may collect the following types of information:

• Personal Information: First name, last name, email address, and phone number when you sign up for membership, contact us, or submit a cancellation request.
• Payment Information: Credit card details collected and processed securely by Stripe. We do not store your full card number on our servers.
• Usage Data: Pages visited, time spent, browser type, IP address, and device information collected automatically via cookies and analytics tools.
• Communication Data: Messages submitted through our Contact Us or Cancellation forms.

3. How We Use Your Information

• To provide, operate, and maintain our services
• To process membership sign-ups, billing, and cancellations
• To send transactional emails (receipts, confirmations, cancellation notices)
• To respond to your inquiries and support requests
• To improve our website and services
• To comply with legal obligations

4. Third-Party Services

We use the following third-party services that may collect or process your data:

• GoHighLevel (GHL): CRM and form management platform. Handles form submissions, contact records, and membership communications.
• Stripe: Payment processing. Your payment information is governed by Stripe's Privacy Policy.
• Google Analytics: Website traffic and usage analytics.

5. Data Retention

We retain your personal information for as long as your membership is active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information; withdraw consent; or lodge a complaint with a supervisory authority. To exercise these rights, please contact us through the Contact Us page.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

8. Security

We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us through the Contact Us page on our website.